Stages of the Aurora Experience

Awareness

We start by helping our clients simulate how their organisation really works, how human behaviour influences performance and well intended working practices cause unintended problems

Action

The systemic approach allows the whole organisation to get into action and deliver immediate results. This creates the momentum and energy for change with self-generated action teams becoming motivated by their own successes.

Breakthrough

We coach a cadre of senior leaders to take a stand for an organisation that is “first or best”. We help them develop a strategy to achieve this, measured by a different and challenging set of performance criteria

Leadership

As new possibilities emerge we teach leaders at all levels how to create space, coach and remove obstacles in order to convert this energy into a new found responsibility for performance. This creates alignment with a common understanding and language of leadership and a clear vision and plan for improvement.

Responsibility

We then help the whole organisation dramatically improve results with teams becoming responsible for core processes and where relevant, plant and equipment. By establishing goals and applying rigorous planning, process control and measurement they achieve a sense of fulfilment knowing that they are contributing significantly to the success of the organisation. This delivers results by converting the energy of the organisation into responsibility for process improvement, reducing waste and duplication.

Ownership

We then help leaders transform responsibility into ownership where “first or best” is maintained by rewarding imagination, assuring choice and recognising achievement. Finally we help the whole organisation develop a culture of performance ownership with happy, motivated people doing meaningful work.