Collaboration aboard Aurora May 16, 2007

Aurora Experience returned to the Communication Directors' Forum on board the P&O cruise ship Aurora, with a series of workshops. Hosted by DJ Brown, the workshops gave delegates the opportunity to enjoy and explore the Collaboration Game.

A light-hearted review of the workshop appeared in PR Week's Diary section (18 May 2007). Link to article

Aurora Experience launches healthcare initiative April 11, 2007

Under the direction of Dr DJ Brown and supported by a dedicated Client Guide, Aurora Experience is proud to launch their Healthcare initiative. With experience of a major private hospital group in the UK, we are looking to share the story of our successes and good practice with other leading hospitals nationally and internationally.

Our approach remains the same: focussing on improved performance at all levels - concentrating on the link between culture and performance, which means breakthrough results, an outstanding customer experience and creating a great place to work.

For further information, email healthcare@auroraexperience.org

Collaboration Game Launched March 22, 2007

Aurora Experience has released a new business simulation game “Collaboration,” our stand-alone team-building experience.

Please visit www.collaborationgame.com for a short description of the game, prices and benefits.

Aurora Experience publishes evidence of culture change October 10, 2006

Having been working closely with a prestigious private hospital to create a culture of performance ownership for over 18 months, Aurora Experience is proud to publish the results of the structured opinon survey of culture in the organisation, which shows that opinions of both leaders and non-leaders are more positive about the working environment. The entire organisation reports better communication, better teamwork, better leadership and - importantly - a big shift in belief that the culture of the organisation sets the standard that others aspire to.

Full report available here: Culture Change Evidence

Coaching is key to transforming culture April 27, 2006

Aurora Experience creates a new culture of performance ownership through a blend of teaching and coaching, backed up by experienced consultants who can help to implement new ways of working across an organisation. We emphasise the importance of coaching as a means to embed new practices and beliefs within an organisation. We would cite the example of John Lewis Partnership’s attempt to shift their culture from one of ‘command’ to ‘empowerment’, reported in this months People Management magazine. 

People Management Magazine highlights importance of ownership April 27, 2006

The cover article of this months “People Management Magazine” - the official publication of The Chartered Institute of Personnel and Development (CIPD) - is a case study of a shoe-repair chain Timpsons. The review of their culture highlights the importance of ownership and creativity extending throughout an organisation - as well as the importance of good leadership at all levels. The full article can be found on the www.peoplemanagement.co.uk website.

Aurora Experience to present paper and workshop at 3rd Middle East Brand Manager Forum April 13, 2006

Aurora Experience will be presenting a paper and hosting a workshop at the 3rd Middle East Brand Manager Forum 17 - 20 Sep 2006 in Dubai, UAE

The paper will concentrate on how brands not only represent an organisation’s products and services in the market place, but are also an expression of the purpose of the organisation - and so have a significant influence on employee commitment, behaviour and ultimately, the bottom line.

The Aurora Experience is designed to help organisations become first or best in their sector by enhancing the relationship between employee commitment, customer satisfaction and financial results. The paper, “Internal Branding – Involving Your Employees To Build Your Brand, Change Their Behaviour And Impact Your Organisation’s Bottom Line”, will use case studies from a range of sectors to explore this relationship and the impact that internal branding can have on performance.

The Workshop will give an opportunity for delegates to play “The Growth Game” - a systems game that powerfully demonstrates the relationship between human behaviour, customer satisfaction and financial results.

For more details of the conference visit www.iirme.com/brand

The Growth Game played at IQPC Telecoms conference April 5, 2006

Ten delegates attending the Business Process Management for Telecoms conference played the Aurora Experience Growth Game at the end of March. The game demonstrates the relationship between the motivation and capability of employees, customer satisfaction and financial results. Three delegates have already enquired about pursuing the Aurora Experience in their own organisations as a result of the workshop.

Aurora Experience starts transformation in Oil and Gas April 5, 2006

A UK-based Oil and Gas E&P company has today started work with Aurora to begin the first part of a major improvement programme which will roll-out world wide over the next 12-24 months.